Een tijdje terug vroegen we jullie om vragen in te sturen aan Xiaomi. Inmiddels hebben we de antwoorden ontvangen op alle relevante vragen. Een vraag waarom een iPhone niet zo slecht is, wordt natuurlijk niet door Xiaomi beantwoord.
De Mi 11 is het vlaggenschip van Xiaomi.
| Vraag | Antwoord |
|---|---|
| Why are your laptops not sold here in the Netherlands? | Most of the products from Xiaomi are still being examined for the WEU markets |
| I recently purchased a Mop Pro Global robotic vacuum cleaner. I am satisfied with the operation of the device, but the firmware features are far behind those of the Chinese version. This seems to be the case with several products, does Xiaomi intend to improve the update policy for global products? | We can't really explain about the Mop Pro since we are not officially selling it in the Netherlands. We would highly recommend to purchase from certified resellers so you also get the required service. Which model is this? please make sure to use correct product naming for official response. |
| Will the Xiaomi projectors also all be available in the Netherlands? If so when? (This mainly concerns the models that are not available here, but only through Aliexpress etc.) | The Mi Smart Compact Projector is available in the Netherlands |
| When can we expect sets (2/3/4 packs) from your Mesh Wifi 6th router sets? | We can't really explain this yet as we haven't received this in our roadmap. We will keep you posted if we have more informaton to reveal. |
| Why are many apps not usable on xiaomi laser projector (short) netflix e.g. | For both the older model and the new 4K model, user should be able to download Netflix app from Google Play. For both the older model and the new 4K model, user should be able to download Netflix app from Google Play. For both the older model and the new 4K model, user should be able to download Netflix app from Google Play. |
| Will there be a new tablet on the market this year? | Currently , we don't sell tablets in the Benelux market. We will keep you posted if we have more informaton to reveal |
| Will there be a 65 inch OLED TV and / or 65 inch LCD TV with HDMI 2.1 in 2021? | We offer a 75'' QLED TV and a 55''TV |
| There is an overview of ALL products from Xiaomi and what all work together on smarthome possibilities. | In the Mi Home App you will find the range of products that can be connected in the ecosystem. |
| Why can't the Xiaomi watch use the same app as the smart scale? | The wearables Mi Band connect to our Mi Fit App specially designed for the health data tracking and for the Mi Smart Scale we use the Mi Home App. The Mi Watch and the Mi Watch Lite connect to the Mi Wear App. These devices do not connect to the Mi Fit App. |
| When will you offer TVs in the Benelux webshop, the mi 11 ultra will also be released | The Mi TV Q'75 inch is available on the online store form MediaMarkt. The Mi 11 Ultra is planned for the beginning of May. |
| Why does the new Mi band not support google assistant | "Mi Smart Band Series does not support Google Assistant, but Xiaomi do offer product with voice assistant capabilities like Mi Watch" |
| What can we expect from the smarthome integration with google home, e.g. I have the new bluetooth mi smart home hub which my Xiaomi bluetooth temperature sensors can read, however, this is not transferred to google home. | |
| Why are there still no APIs available for much of their hardware? Reading out temperature sensors via the xiaomi hub or directly controlling my robot vacuum cleaner is currently not possible or only with cumbersome interim solutions. They don't have to release firmware, but API support wouldn't be out of place for such a hip brand. | We can't really explain about the Mop Pro since we are not officially selling it in the Netherlands. We would highly recommend to purchase from certified resellers so you also get the required service. In terms of APIs, we heard your feedback and will make sure to reflect internally. |
| Why are there still no APIs available for much of their hardware? Reading out temperature sensors via the xiaomi hub or directly controlling my robot vacuum cleaner is currently not possible or only with cumbersome interim solutions. They don't have to release firmware, but API support wouldn't be out of place for such a hip brand. | |
| I have a Xiaomi MI 9T pro - when is Android 11 coming? | Scheduled to be released by June. For specific plan please stay tuned to MIUI official announcement. |
| When can we expect the first xiaomi rollable phone? | Right now it's a China only device.We have no information to share about this at the moment. |
| When will the Mi 11 be released in the Netherlands | The Mi 11 has been released already |
| From when will the Xiaomi mi 11 ultra be available in the Netherlands? | Beginning of May. Specific date hasn't been announced yet |
| Is the Xiaomi mi fold coming to the Netherlands? | No, confirming Mi MIX FOLD will not be able in international markets. |
| When will the Mi 11 lite 5g be released in the Netherlands? | The Mi 11 Lite 4G will be released on the 16th of April and the 5G version on the 3rd of May. |
| When will the Xiaomi mi 11i come to the Netherlands? | The pre-order will start on May 18th and June 1st is offical shelf date. |
| When will there be another Mi Max model? When will there be another model without a hole in the screen? What happened to the Mi Mix range? | s of now, we do not have information to share about Mi Max. |
| When can we expect the Xiaomi Mi11 Lite in NL? | The Mi 11 Lite 4G will be released on the 16th of April and the 5G version on the 3rd of May. |
| The A1, A2 and A3 are somewhat older models with Android One. Will there be new models with Android One instead of MIUI? | The operating system from Xiaomi MIUI but the Google updates are in accordance with Google. There are no new Android One devices planned for this year. Please stay tuned to our official announcements. |
| How long will Xiaomi keep updating its smartphones? | We have at least two Android updates and 4 MIUI updates per device. We will have judge case by case. |
| Report update schedule on website. | We have a small update schedule on the website mi.com/nl. Please stay tuned to our MIUI announcements. |
| Samsung promises 4 years of Android updates. What is Xiaomi's policy, that was never very regular. | The Android updates and security patches cycles of our devices are in accordance with our agreements with Google and comply with corresponding policies. |
| How is Xiaomi in the update policy and how could communication about this be clearer? At the moment it is very uncertain how long a device will last and how often, how quickly and for how long a device will receive updates. | The Android updates and security patches cycles of our devices are in accordance with our agreements with Google and comply with corresponding policies. |
| Why does xiaomi not clearly communicate the update policy by phone. It is often not clear to the consumer when purchasing how long security updates will be provided. And how often. Nor how many android versions you get. | The update policy differs per smartphone. Please rest assured that the Android updates and security patches cycles of our devices are in accordance with our agreements with Google and comply with corresponding policies. |
| What about the European update policy, Xiaomi regularly remains vague about this .... | Software update policies varies between smartphones. Each model has its own update timetable to address fixes and software optimizations |
| Why is there so much spyware in your smartphones? | We don't have spyware and all pre-installed apps can be removed manually. |
| What about your current software update policy for the current generation of smartphones and is there still a difference between smartphones with a Quallcom or MediaTek chip? | The Qualcomm chipset Snapdragon 888 is the most powerfull chipset and the MediaTek Chipset is also very powerfull. It really depends on what you require. |
| Software is a weak point in smartphones, among others. What are the improvement plans? | Our R&D team is working everyday to improve the software functionality. We always listen to users feedback and strive to provide the best user experience by optimizating our software. |
| Why is it so difficult to change the font on the xiaomi smartphone | We are happy to help you with our service centre/. |
| How do you pronounce the brand name "Xiaomi" phonetically? | Xiao-mi |
| Why aren't the phones waterproof enough? | Our latest flagship, Mi 11 Ultra, is IP68 rated. Most of our models offer protection against day-to-day watersplash. |
| Are there any new phones coming out without a notch from xiaomi? Consider, for example, the mi mix 3. (which I have now). (Preferably in the price range 350-500 euros. | Most of our recent smartphones feature DotDisplay - the punchhole approach for the front-facing camera. |
| When will Xiaomi Netherlands carry more products than just smartphones and a few Mibands? In particular, the smart zigbee products from Xiaomi must now be ordered in China and it would be nice to be able to have them at home faster. | For local markets we always have to test our products, acquire local certificates.. The fact that we offer far fewer products here is partly due to the fact that the products here comply with local certifications, rules and product requirements. We always test the market and do extensive research before launching new products. Of course, we look at local demand and supply, and see if we can fulfill the needs. Bringing in new products need full localization and compliance with the local standards, as well as studies of consumer habits and demand. All these take time. |
| Xiaomi has a range of laptops, support for these laptops is minimal and only on the Chinese website. Will support for hardware, software and drivers also be available in the Netherlands? | Sadly we don't have the laptop range in Western Europe yet, so we can't say when this will be due to. |
| when will the webshop come to Belgium | We will start with opening our first physical retail locations in Belgium, like the first shop-in-shop. |
| I bought the Xiaomi II mobile phone. An acquaintance told me that the updates will stop after 1 year. Is that correct!? | Please specify the actual phone model. |
| Are there future plans to release a smartphone with a retractable screen? | We have no infomation to share at the moment. Please stay tuned to our official announcements. |
| I myself bought a POCOPHONE F1, but what about POCO exactly? Is it or has it not been split up into a subsidiary company? | POCO is an independent brand born out of Xiaomi Corporation. Currently, POCO has an independent product, sales and marketing team, and shares resources from Xiaomi in manufacturing and after-sales |
| Will there also be a Poco F3 Pro? | We can't say anything about this yet at this point. Stay tuned to our annoucnments. |
Bron: Xiaomi
